US Airways case study

US Airways chose to consolidate its European reservations functions in Liverpool, taking 15,000sq ft in a 1960s office building in need of refurbishment. The fast-track project was to create a 24-hour multi-lingual call centre and education suite within 18 weeks of the lease being signed.

Solution

Claremont conceived, designed, managed and implemented the £1.8m office interiors project, integrating technology and M&E requirements into the programme. In addition to the dynamic and contemporary open-plan space accommodating 150 staff, breakout areas and shared informal community spaces offer alternative places to work. A multi-media training suite to deal with the demands for multi-lingual training across Europe was also designed and installed.

Result

The client, based in the USA throughout the project, had the confidence in Claremont to deliver the complete office interiors solution; this total management approach ensured that this fast-track project was delivered on time and in budget.